Mental Health Matters
Virtual Mental Health
Support you need,
when you need it, Just a Clix Away!
There’s no denying the importance of mental well-being to your overall health. Taking care of your mental health is just as important as managing the physical aspect. Choose from a variety of Behavioral Health providers that are ready to assist you, wherever and whenever you need it.
Holistic Mental Health
Virtual behavioral health provides remote mental health care—including therapy, psychiatry, and counseling—via smartphone, tablet, or computer. It offers convenient, private access to services like one-on-one therapy, medication management, and addiction support, often with 24/7 options. Key components of virtual behavioral health include:
- Services: Individual, group, and family therapy; psychiatric evaluation; medication management; and crisis support.
- Conditions Treated: Anxiety, depression, PTSD, substance abuse, ADHD, insomnia, and stress.
- Platforms: Secure video conferencing, app-based, and text-based platforms.
- Benefits: Increased access to care, reduced travel, and flexible scheduling for 30–60 minute sessions.
- Providers: Licensed therapists, counselors, and psychiatrists, such as those available through Clix MD.
For immediate, urgent mental health assistance, our members can call our toll free line which is available 24/7.
Comprehensive Mental Health Services
In-the-Moment Emotional and Behavioral Health Consultations:
1. For emotional/behavioral/well-being consultations, Members have immediate 24/7/365 access without a schedule or call-back to 30-minute consultation sessions with an experienced behavioral health clinician, held telephonically and/or virtually through a secure, HIPAA-compliant web-based video-conferencing platform. Service includes in-the-moment intake and recommendations of care resources.
2. A secure video consultation is initiated through the link sent confidentially to the member with a reminder email. If technology is a problem for the member, then our clinician will call the member at the scheduled time.
3. Upon calling, the Member is immediately connected with a licensed Care Coordinator to verify eligibility and then is connected with an experienced behavioral health clinician who will provide an assessment for a 30-minute telephonic session.
4. After the consultation, the clinician may refer the Member to appropriate educational material, recommendations, and guidance. To preserve confidentiality, any appropriate educational material and/or recommendations will be emailed to the Member based on the Member’s approval.
5. After 3 sessions with the Member, the clinician will provide licensed navigation to appropriate additional levels of care, including EAP, health plan, or local provider.